Terms & Conditions | Pickadeal South Africa
legal information

Terms & Conditions

Please read these terms carefully before using our services.

Effective Date: 16 April 2026

Welcome to Pickadeal.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

Pickadeal is a South African online marketplace connecting buyers with independent sellers.

1

General

Pickadeal operates as an online marketplace in South Africa.

We provide the platform for buyers and sellers to connect, but:

  • Sellers are responsible for their products, pricing, and fulfillment
  • Pickadeal provides platform services, payment processing, and customer support
2

Ordering & Acceptance

All orders are subject to:

  • Product availability
  • Seller confirmation
  • Successful payment verification

We reserve the right to:

  • Cancel or refuse orders in cases of suspected fraud
  • Cancel orders due to pricing errors or stock issues

An order confirmation email does not constitute acceptance until payment is confirmed and the order is processed.

3

Pricing & Payment

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices may change without prior notice.

We accept the following payment methods:

  • Credit and Debit Cards
  • Instant EFT

Full payment is required before order processing begins.

4

Shipping & Delivery

Delivery is handled by independent courier partners and sellers.

Standard delivery fee: R90

Free delivery: on eligible orders over R1000

Delivery times are estimates only and may vary depending on seller processing time and courier availability.

For full details, refer to our Shipping & Delivery Policy.

5

Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Key points:

  • Faulty or incorrect items may be eligible for a refund or replacement
  • Change-of-mind returns may be subject to courier fees
  • Items must meet return eligibility conditions
6

Intellectual Property

All content on the Pickadeal website, including:

  • Text
  • Logos
  • Images
  • Graphics

is owned by or licensed to Pickadeal and protected by intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

7

Limitation of Liability

To the maximum extent permitted by law:

  • Pickadeal is not liable for indirect or consequential damages
  • We are not responsible for delays caused by couriers or third parties
  • We do not guarantee uninterrupted website access

Sellers are responsible for product quality and fulfillment.

8

Privacy & Data Protection

Personal data is collected and processed in accordance with our Privacy Policy.

By using Pickadeal, you consent to the collection and use of your data for:

  • Order processing
  • Customer support
  • Account communication
9

Governing Law

These Terms & Conditions are governed by the laws of South Africa.

Any disputes will be handled under the jurisdiction of South African courts.

10

Changes to Terms

We may update these Terms & Conditions from time to time.

Updates will be posted on this page. Continued use of the platform means you accept the updated terms.

11

Contact Information

For questions regarding these Terms & Conditions:

Support hours: Monday – Friday, 9:00 AM – 5:00 PM
12

Final Note

Pickadeal is committed to providing a transparent, secure, and fair marketplace experience for both buyers and sellers in South Africa.

Thank you for being part of Pickadeal.
Fair, transparent, and secure — always.

Log in

You dont have an account yet? Register Now