Contact Us | Pickadeal South Africa
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Contact Pickadeal

We're here to help with orders, questions, or selling on South Africa's smart marketplace.

Whether you're a buyer looking for support or a seller ready to grow, our team is just an email away. We strive to reply within 24 hours on business days.

Buyer support

Questions about orders, products, or your account

help@pickadeal.co.za

Returns

Return requests, refunds, and exchanges

returns@pickadeal.co.za

Seller support

Account questions, listings, payments, and seller tools

sell@pickadeal.co.za

Phone & WhatsApp

Call or message us for quick assistance

061 208 2127
Available during business hours

Business Information

Pickadeal is a South African online marketplace connecting buyers with independent sellers across the country.

If you need help with an order, have questions about a product, or want to start selling, our team is here to assist you.

Business Address

Plot 8-10 Golden Hwy
Johannesburg, Gauteng
South Africa

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

Public Holidays: Closed

We aim to respond to all enquiries within 24 hours on business days.
why trust pickadeal

We've got your back

Secure payments

PCI compliant protection

24h response

Real people, fast answers

Local support

Proudly South African team

Verified sellers

Trusted marketplace partners

Buyer Protection Guarantee

Every transaction is backed by Pickadeal — shop with confidence knowing we've got your back.

Secure checkout Easy returns Dedicated support
Your data is secure — we never share your personal information.

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