Privacy Policy

When you use our website or make a purchase, we may collect:

• Personal information (name, email address, phone number, delivery address)
• Payment information (processed securely via third-party payment providers; we do not store full card details)
• Order history and preferences
• Communications with our support team
• Technical data (IP address, browser type, cookies, and usage behaviour)

We use your information to:

• Process and deliver orders
• Communicate order updates and support requests
• Improve our website and services
• Prevent fraud and ensure secure transactions
• Comply with legal and regulatory obligations

Pickadeal operates as a marketplace platform. When you place an order, relevant information (such as your name, contact details, and delivery address) may be shared with the seller responsible for fulfilling your order.

We do not sell or rent your personal information. We only share data with:

• Sellers (to fulfill orders)
• Courier partners (for delivery)
• Payment processors (for secure transactions)
• Legal authorities if required by law

All third parties are required to protect your information.

We implement reasonable technical and organisational measures to protect your data. However, no online system is completely secure.

Under South African law (POPIA), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion (subject to legal obligations)
• Withdraw consent for marketing at any time

To exercise your rights, contact: help@pickadeal.co.za

We use cookies to:

• Improve website functionality
• Analyse traffic and usage
• Personalise content and offers

You can disable cookies in your browser settings.

We retain your information only as long as necessary to:

• Fulfill orders
• Meet legal and tax obligations
• Resolve disputes

Our platform is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

For any privacy-related queries: